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The claim was denied. According to the Choice Home Warranty technician the claim was denied for multiple reasons all of which the technician tried to assure the claim adjuster were NOT the reasons for the failure. Choice Home Warranty advised me they would consider a second opinion by a licensed pool company and the total cost of inspection and opinion must be borne by me. I did that. The second company affirmed the opinion of the initial company. The claim was still denied.

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I was going to rely on a home warranty to help with this, but after reading a bunch of articles online, I found this one on Angie's list, which saved the day AGAIN. Discovering that home warranties don't cover replacement costs may change whether I actually buy this house. Thank you, Angie's List, for your research and listings!We were recently contacted by one, they wanted to know if we would be interested in doing some of their work in our area, we took a look at their contractor agreement, let me tell you this, what they wanted for us would have done two things if we had accepted their proposed rates / their work. 1 It would have created a situation where even our top technicians would have had no time to properly diagnose problems, and the customer would have received patch repairs just to keep it going versus a solid repair to at the very least help prevent future failures due to conditions that we were supposed to overlook as per the warranty company. 2 We would actually lose some of our regular business customers as a result of the bad reputation we would have gotten from doing work as per the requirements of the warranty company, we would have actually in most cases been subsidizing the cost of the job, as they wanted to lock us into a pricing model from the 1960's. I know I have been in this trade / business for almost forty years, had relatives in the business as I was growing up, so I know.