Motor replacement was specifically covered in the AHS warranty, but AHS continued to deny the claim. I got some good advice for sellers of homes: put up a $1500 escrow fund for the buyer when you sell a home the typical maximum amount for home warranty companied with appropriate terms and conditions for use of the funds for 6 months to 1 year after sale. Of course, fully disclose any work or replacement that needs to be done when you sell the house. That's a better deal all the way around than a home warranty company. I use PSEandG Worry Free Service. only for big ticket items. Furnace/Air, Fridge, and leave the rest uninsured. I've used their service several times for furnace/central air problems and they always show up the same day or next day and have always fixed the issue with no service charge. In my old house, they replaced the circuit board on the HVAC unit twice in a year for no charge. Of course it would only die on the coldest day of the year. and they'd still come out and fix it same day.
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We were able to call HWA when we got to port on 6/26/18 and approve my mother making a claim. She made the initial claim on 6/26/18. It is now 7/18/18 and we STILL DO NOT have our AC fixed. They continuously give us the runaround that the unit has been ordered, but cannot provide an order number. They will not allow us to speak to a manager, because managers are always busy on conference calls. We are told that purchasing has to approve our order, but we cannot speak to anyone in purchasing. It's a shady operation that has no problem taking our premium but has yet to fulfill their end of the deal. When you purchase a home, even a home that isn't new, there is a very good chance that you will be offered a home warranty. The seller may offer to purchase one on your behalf to provide peace of mind that any component of the home that fails can be fixed affordably. If not, you will likely receive numerous mail solicitations to purchase a home warranty once the sale closes. A home warranty may sound like a great form of financial protection against expensive, unforeseen home repairs.